“The theme is missing the style.css stylesheet”
You uploaded the full download package. Unzip it and upload only kinetra.zip.
“The uploaded file exceeds the upload_max_filesize directive”
Your host’s upload limit is very low. Install with FTP or the file manager (see Installation), or ask your host to raise it to 8 MB or more.
The wizard can’t install plugins
Your host needs FTP details to write plugin files. Upload kinetra-core.zip in Plugins → Add New Plugin → Upload Plugin, then run the wizard again.
The demo import stops or times out
Run the wizard again; it updates what was already imported instead of duplicating it. If it keeps stopping, ask your host for a 256 MB memory limit and 120 seconds max execution time.
“This demo needs WooCommerce” or “Elementor is not active”
Install and activate the plugin from Kinetra → Plugins, then import again.
The page title appears twice
Tick Hide the automatic page title in the Kinetra — display & SEO box.
My changes don’t show on the site
Clear your cache plugin and any server or CDN cache, then reload.
Contact form emails don’t arrive
Install WP Mail SMTP, check the recipient in Customize → Contact Form, and check your spam folder.
Animations don’t play
Check Enable animations in Customize → Animations & Effects. Devices set to reduce motion get a calm version on purpose. If a page shows unstyled text, clear your optimisation plugin and exclude Kinetra from “delay JavaScript”.
“Uploads folder writable” shows a warning
The site still works, but more slowly. Ask your host to make wp-content/uploads writable.
How do I remove the demo content?
Kinetra → Dashboard → System status → Remove demo content. Only content the demo created is removed.